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16-Hour On-the-Job Security Guard Training in NYS — What You’ll Learn and Why It Matters

Updated: Jan 21


security guard training

If you’ve already completed your 8-Hour Pre-Assignment course, you’ve taken the first step toward becoming a licensed security guard in New York State. But there’s a second milestone that separates “new” guards from job-ready guards:

The 16-Hour On-the-Job Training (OJT) course.

This training is where the real-world expectations come into focus—how to operate professionally on a site, follow post orders, communicate correctly, document incidents, and protect yourself legally while doing the job the right way.

If you’re serious about getting hired (and staying hired), this class matters.

What is the 16-Hour On-the-Job Security Guard Training

The 16-Hour On-the-Job Training course is a required New York State security guard training component that must be completed after the 8-hour course. It’s designed to prepare you for the realities of security work—whether you're working in residential buildings, shelters, commercial locations, schools, retail, or special events.

This is the course that turns information into execution.

Why this training matters (beyond “because it’s required”)

Most guards don’t lose opportunities because they lack strength or confidence—they lose them because they:

  • Don’t understand post orders

  • Don’t communicate professionally with clients or supervisors

  • Don’t document incidents correctly

  • Escalate situations instead of de-escalating

  • Don’t know what to do when something actually happens

The 16-hour course is built to reduce those mistakes and help you operate like a guard that clients trust.

What you’ll learn in the 16-Hour On-the-Job Security Guard Training

While the exact focus can vary based on training style and site expectations, here’s what strong OJT training is designed to cover:

1) Professional conduct and workplace expectations

Security is a service-based role. You’re not just “standing there”—you represent the property, the client, and the company. You’ll learn how to:

  • Present yourself professionally (uniform standards, posture, readiness)

  • Communicate with tenants, customers, staff, and management

  • Maintain boundaries while still providing customer service

  • Handle conflict without becoming the conflict

2) Post orders and chain of command

One of the fastest ways to get removed from a site is ignoring post orders or freelancing. You’ll learn:

  • How to read and follow post orders properly

  • Who you report to and how to escalate issues

  • What decisions you can make independently vs. when to call a supervisor

  • What “scope of duty” means and why it protects you

3) Incident response basics

Security guards are often the first to notice problems—even before police or emergency services arrive. You’ll learn how to respond to:

  • Unauthorized entry / trespassing

  • Disruptive individuals

  • Suspicious packages or behavior

  • Medical emergencies

  • Fire alarms and evacuations

  • Property damage and disturbances

The key isn’t being a hero. The key is being consistent, calm, and correct.

4) Communication and radio etiquette

In security, communication is leverage. You’ll learn:

  • Clear radio language and professional tone

  • How to communicate under pressure

  • What to say (and what not to say) in incident situations

  • How to provide accurate information to supervisors and responding agencies

5) Documentation and incident reports

If it isn’t documented, it didn’t happen. Reports protect you, protect your company, and protect the client. You’ll learn:

  • What to include in an incident report

  • How to write reports that are clear and professional

  • The difference between facts, observations, and assumptions

  • How to document without exposing yourself legally

Good reporting is one of the biggest promotion skills in security.

6) De-escalation and situational awareness

Most problems can be solved before they explode—if you know what to watch for. You’ll learn:

  • Early warning signs of conflict

  • Verbal techniques to calm situations

  • How to stay aware without being paranoid

  • How to keep distance, positioning, and safety in mind

Who should take the 16-hour class (and when)?

If you’re registered and working—or about to start working—you should complete the 16-hour OJT as early as possible so you’re not scrambling under deadlines.

Even if you’ve done security before, this course helps ensure you’re aligned with NYS expectations and industry standards—especially if you’re entering higher-responsibility sites like shelters, residential buildings, or client-facing posts.

What happens after you complete it?

Once you complete the course, you’ll receive proof of completion. From there, your next professional move should be:

  • Staying compliant with annual training requirements

  • Building specialized skills for better pay (events, shelters, fire guard, etc.)

  • Improving communication + report writing (what employers really test you on)

Train with a school that treats your license like a career

Security is one of the fastest entry paths into stable work in New York—but only if you take training seriously and operate with professionalism.

At Anpu Security Services, we train guards to be confident, compliant, and ready for real-world sites—not just ready to pass a class.

If you’re ready to complete your training and move strategically toward employment, we’re here to support that next step.

Call-to-action ideas (pick one):

  • Enroll now and complete your 16-hour training with a DCJS-approved school.

  • Need help choosing the right package? Contact us and we’ll map out your steps.

  • Want faster hiring outcomes? Ask about career-ready training support.


 
 
 

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